Shipping policy

Our estimated delivery time (EDT) is our prediction of when an order could be delivered to you. The EDT is the sum of estimated fulfillment and shipping time. 

Our fulfillment time average is 2–7 business days for our merch in the U.S. 

The estimated shipping time is calculated according to our historical shipping data for deliveries to your area. We will provide tracking information once we process your order.

The estimated delivery time is just an estimate, it’s not a guarantee. You can receive the order past the EDT for reasons, like:

• Issues with design files
• Products being out of stock
• Shipping-related delays like failed delivery attempts or service disruptions

We work our hardest to meet our delivery estimates. If you’re ever in a situation where you haven’t received the order and it’s past its estimated delivery time, please allow a few more days. If you still haven’t received your order, get in touch with us at freddy@freddycharlesmusic.com, we’ll check your order status, and let you know how to proceed